Privacy Policy

Last updated: April 24, 2026

Welcome to imagev2.ai (also referred to as "Company", "We", "Us", or "Our")! We are the operators of the website imagev2.ai (referred to as the "Website", "Site", or "Service"). This page outlines our policies on the collection, use, and disclosure of personal data when you use our Website, and the options available to you concerning that data. By using imagev2.ai you agree to the practices described below.

1. Information We Collect

Information You Provide

• Account information — your name, email address, and profile image when you sign up or sign in through a supported identity provider.
• Prompts and generated content — the text prompts, reference images, and other inputs you submit to imagev2.ai, along with the images, videos, and other assets we generate in response.
• Billing information — for paid plans, we collect the information needed to process payments through our payment processor. We do not store full card numbers on our servers.
• Support communications — messages, screenshots, and other information you send to support@imagev2.ai.

Information Collected Automatically

• Usage data — pages visited, features used, generation volume, and session timing.
• Device and log data — IP address, browser type, operating system, referring URLs, and diagnostic logs needed to debug and secure the Service.
• Cookies and similar technologies — used to keep you signed in, remember preferences, and measure product performance.

2. How We Use Information

We use your information to operate and improve imagev2.ai, including to:

• Provide, maintain, and personalize the Service.
• Generate images and other outputs from your prompts.
• Process payments, manage subscriptions, and apply credit packs.
• Send transactional messages (account notices, receipts, security alerts).
• Prevent fraud, abuse, and violations of our Terms of Service.
• Comply with legal obligations and respond to lawful requests.

3. How We Share Information

We do not sell your personal information. We share information only with:

• Service providers — hosting, storage, payment processing, email delivery, and analytics partners acting on our instructions.
• Model providers — when you submit a prompt to imagev2.ai, the prompt and any reference images are transmitted to the underlying model infrastructure to generate the output.
• Legal and safety — when required by law, court order, or to protect the rights, property, and safety of users and the public.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to the protections in this Policy.

4. Cookies and Tracking

We use cookies and similar technologies to keep you signed in, remember preferences, measure performance, and improve the Service. You can control cookies through your browser settings. Disabling cookies may limit some features of imagev2.ai.

5. Data Retention

We retain account information while your account is active. Generated images and prompts are retained in your account unless you delete them. You can delete any individual generation from your account at any time. When you close your account, we delete or anonymize your personal information within a reasonable period, subject to legal, accounting, and security obligations.

6. Security

We apply industry-standard safeguards to protect your information, including encryption in transit, access controls, and regular security reviews. No method of transmission or storage is completely secure, but we work to protect your data against unauthorized access.

7. Opt-Out

You may choose to opt out of certain data collection and usage practices. To opt out of marketing emails, please click the "Unsubscribe" link in the emails or adjust your preferences through your account settings. You can also contact us through our contact form or by sending an email to support@imagev2.ai, and we will process your request within a reasonable period.

8. Your Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Correct or update inaccurate information.
• Delete your personal information.
• Object to or restrict certain processing.
• Receive your data in a portable format.
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us at support@imagev2.ai. We will respond within the period required by applicable law.

9. Children's Privacy

imagev2.ai is not directed to children under 13 (or under 16 in some jurisdictions). We do not knowingly collect information from children. If you believe a child has provided us with information, please contact us and we will delete it.

10. International Users

imagev2.ai is operated from the United States. If you access the Service from outside the United States, you consent to the transfer, storage, and processing of your information in countries that may have different data protection laws from your own.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where required, provide additional notice. Continued use of the Service after changes take effect constitutes acceptance of the updated Policy.

12. Contact Us

For questions, concerns, or requests related to this Privacy Policy or your personal information, contact us at:

imagev2.ai Email: support@imagev2.ai